Terms & Conditions

Effective Date: November 2025
Store Name: Shivcart Saree
Address: Nachan Road, Benachity, Durgapur, West Bengal – 713213
Contact: +91 9239501117
Website: www.shivcart.xyz

🪔 1. Introduction

Welcome to Shivcart Saree. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions.
Please read them carefully before using our site or placing an order.
If you disagree with any part of these terms, you may not use our website or services.

👗 2. Use of Our Website

By visiting or shopping at www.shivcartsaree.com, you agree that:

  • You are at least 18 years old or using the site under parental supervision.

  • You will provide accurate and complete information during registration or checkout.

  • You will not use our website for any fraudulent or unlawful activity.

  • You will not copy, distribute, or modify any content, images, or designs without written permission from Shivcart Saree.

🛍️ 3. Product Information

We make every effort to display our products as accurately as possible. However:

  • Colors may vary slightly due to lighting, photography, or screen display.

  • Handwoven sarees may have minor irregularities, which are part of their natural charm.

  • Prices, descriptions, and availability are subject to change without notice.

Shivcart Saree reserves the right to correct any typographical or technical errors at any time.

💳 4. Orders & Payments

  • All orders placed are subject to acceptance and availability.

  • Once your order is confirmed, you will receive an email or WhatsApp confirmation.

  • Payments must be made using approved secure payment gateways integrated on our website.

  • For Cash on Delivery (COD) orders, customers must ensure proper delivery acceptance.

We reserve the right to cancel any suspicious or fraudulent order.

🚚 5. Shipping & Delivery

  • We deliver across India using reliable courier partners.

  • Delivery time typically ranges from 4–10 business days, depending on your location.

  • In case of delays caused by external factors (weather, strikes, logistics), we will inform you promptly.

  • Once shipped, tracking details will be shared via SMS or email.

🔁 6. Returns, Refunds & Exchanges

Please refer to our Refund & Return Policy page for complete details on eligibility, timelines, and procedures.
We handle all returns with care and transparency to ensure customer satisfaction.

⚠️ 7. Cancellations

  • Orders can be canceled within 24 hours of placement or before dispatch.

  • Once shipped, the order cannot be canceled.

  • For prepaid orders, the refund will be processed within 5–7 business days after approval.

🔒 8. Privacy Policy

Your privacy is important to us.
All personal and payment information is handled securely and will never be shared with third parties except as required for order processing.
For full details, please read our Privacy Policy page.

📄 9. Intellectual Property

All website content, including text, images, graphics, designs, and logos, are the exclusive property of Shivcart Saree.
Unauthorized copying, reproduction, or distribution is strictly prohibited and may lead to legal action.

⚖️ 10. Limitation of Liability

Shivcart Saree shall not be held responsible for:

  • Delays or losses caused by courier services or third-party logistics.

  • Product color or texture variations due to screen display differences.

  • Indirect, incidental, or consequential damages arising from product use or website access.

Our maximum liability is limited to the value of the purchased product.

🧾 11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India, and any disputes will be subject to the jurisdiction of Durgapur, West Bengal courts only.

📞 12. Contact Information

For questions or support regarding these Terms & Conditions, please contact us at:

Shivcart Saree
Nachan Road, Benachity, Durgapur, West Bengal – 713213
📞 +91 9239501117
📧 (Add your business email here)

❤️ Our Commitment

At Shivcart Saree, we value transparency, honesty, and customer trust above all.
By shopping with us, you’re not just buying a saree — you’re supporting Indian tradition, artisanship, and culture.